Level 2 vs Level 3

On completion of initial training, our responders are classed as a “level 2” responder. After a consolidation period, further training can be provided for our responders to become a level 3 responder. Below are a list of the types of calls and caveats of response as a level 2 or 3 responder.

Level 2 Responders are typically sent to the following types of patient:

  • Abdominal Pain / Problems
  • Allergic Reactions & Anaphylaxis
  • Breathing Problems
  • Cardiac or Respiratory Arrest
  • Chest Pains
  • Choking
  • Convulsions / Seizures
  • Diabetic Problems
  • Headache
  • Heart Problems
  • Ineffective Breathing
  • Overdose
  • Sick Person / General Unwell
  • Strokes and Mini-Strokes
  • Unconscious / Fainting

All patients who our level 2 responders attend to are 12 years and over, removing the complexity of paediatric patients, allowing our responders to hone their skills before expanding their scope of practice at level 3.


Level 3 Responders attend all calls that level 2 responders attend, but also attend patients from birth and beyond (although do not attend actual birthing/maternity). They also have an expanded scope of practice to allow them to attend the following types of calls:

  • Burns / Scalds
  • Haemorrhage / Lacerations
  • Road Traffic incidents where the scene has been secured and made safe by police
  • Traumatic Injuries

Level 3 training also focusses on more advanced history taking, allowing even more effective management of patients previously attended as a level 2 responder.